Question 1

How do you manage time zone differences?

Accepted Answer

We align our working hours with your time zone, and ensure overlap for real-time collaboration. We also have team members available for critical support outside standard hours.

Question 2

How is Cloud Employee different from a recruitment company?

Accepted Answer

Entirely different: - We don't take any placement fees - You don't pay to interview candidates, only if you hire them - We have technically developed vetting process which is led by our inhouse CTO - This also includes peer reviews with our senior engineers, avoiding any mishires - We don't stop after recruitment - we work with you month on month as a partner and you have a dedicated, UK-Based account manager and CTO - We don't charge a re-hire fee if for any reason your developer doesn't work out - We are invested in working with you over a long period of time - and act accordingly as a partner

Question 3

Is there a minimum number of employees I need to hire?

Accepted Answer

No - you can hire just one employee and receive the same excellent level of service.

Question 4

What if a developer doesn't perform as expected?

Accepted Answer

You feed this back to your dedicated UK-Based Account Manager who will then work with you to find solutions. We have a robust HR team physically on-the-ground in our Philippines and Latin America offices, who work with our learning and development. Sometimes peer training with our other developers, or a conversation with our CTO quickly improves any issues. If not, we find you a new hire, free of charge.

Question 5

Do I communicate directly with the developer working with me?

Accepted Answer

Yes absolutely. Developers plug directly into your day-to-day communication channels - company email, Slack channels, Discord, etc. Your developer is fully integrated into your team, even down to updating their LinkedIn with your company as their employer if you would prefer.

In fact, if you hire more than 4 developers, we will also contribute £2,000 toward a trip for your developer to visit you, or for you to visit our beautiful offices in Manilla and/or Latin America to meet and work with your developers at our offices in person once per year.

Question 6

How quickly can you scale my team if needed?

Accepted Answer

We recently scaled a full technical team of 28 developers and technical experts for a UK-Based company in one month. If you provide us all of the information we need, we can move very quickly.

Question 7

What level of project management support do you provide?

Accepted Answer

We implement strict security protocols, including secure communication channels, data encryption, and non-disclosure agreements. We also comply with industry-specific regulations and can provide relevant certifications upon request. We can hire project managers specifically for your project for you. We also advise you on the level of seniority and team mix required for your project and wider company needs - ensuring you have the right people to self-manage.

Question 8

What does your discovery call process entail?

Accepted Answer

Expect to talk through your needs and for us to offer you support and advice. From there, if we're a good fit, we set you up with a CTO and UK-Based Account Manager call to provide feedback and/or develop job descriptions alongside you.

Question 9

How is Cloud Employee different from a freelancer platform?

Accepted Answer

Entirely. Forget one-off jobs, security risks and project to project work. Read more here.

Question 10

Can I visit your offices and meet my Cloud Employee/s?

Accepted Answer

We encourage clients to visit our offices to meet and spend time working with their Cloud Employee team. We've made sure that our offices are well-equipped and always welcoming to our clients.

In fact, if you hire 4 or more Cloud Employees, we will cover your flights and accommodation to visit our offices and work with your team (and escape UK winter!). This is up to £2,000 of value.

Question 11

What do I get at the end of a product build?

Accepted Answer

You'll receive a launch-ready product, fully tested, deployed, and handed over with clean documentation, source code, and a clear path for scaling or ongoing support.

Question 12

Can I bring my own designs or do you handle design too?

Accepted Answer

Both work. Bring your own designs, or let our in-house designers handle UX and UI as part of the build.

Question 13

What if I already have some code or a prototype?

Accepted Answer

We can audit your existing work and build on top of it, or help you start fresh if it's faster, safer, or more scalable.

Question 14

Do I need to manage the developers during the build?

Accepted Answer

Nope. We handle day-to-day project management, progress tracking, and delivery, you just stay in the loop and make key decisions.

Question 15

How long does it typically take to build a product?

Accepted Answer

That depends on the scope. We'll define timelines during the scoping phase and keep delivery lean and milestone-driven.

Question 16

What happens after the product is launched?

Accepted Answer

We can support post-launch updates, bug fixes, and new features, or help you build your own embedded team to take it forward.

Question 17

Can you build across web, mobile, and backend?

Accepted Answer

Yes. We deliver full-stack products, front end, back end, mobile apps, and APIs, designed to work together from day one.

Question 18

Will the codebase be handed over to me?

Accepted Answer

Yes. It's your IP. You'll receive full access to the codebase, repos, and all project documentation.

Question 19

Do you offer fixed-price product builds?

Accepted Answer

We offer both fixed-price and flexible engagement models, depending on the scope, complexity, and timeline.

Question 20

Can I add more features or change scope mid-build?

Accepted Answer

We scope tightly up front but remain flexible. If priorities shift, we can adjust your roadmap or re-scope milestones without derailing delivery.

Question 21

What kind of consulting do you provide?

Accepted Answer

We offer strategic product and technical consulting, scoping features, planning roadmaps, validating AI use cases, and advising on build decisions.

Question 22

How is this different from working with a dev agency?

Accepted Answer

This isn't just discovery fluff. Our consultants are CTOs, engineers and PMs who know how to ship. You'll leave with actionable output, not just slides.

Question 23

Do I need to know exactly what I want to build?

Accepted Answer

Not at all. We'll help shape your ideas into something buildable, whether it's an MVP, a prototype, or a feature release plan.

Question 24

Can you help me choose between different tech options?

Accepted Answer

Yes. We recommend tech based on your product needs, not on what we happen to know. Stack-agnostic, outcome-first guidance.

Question 25

Do I need to commit to a build after consulting?

Accepted Answer

No. Our scoping and consulting services are standalone. You can take the plan elsewhere, or build with us when you're ready.

Question 26

How technical do I need to be to benefit from consulting?

Accepted Answer

Not at all. We work with both technical founders and non-technical leaders. We translate ideas into build-ready outcomes, no jargon required.

Question 27

Can you help scope an MVP?

Accepted Answer

Absolutely. We'll help define the leanest version of your product that delivers real user value, fast and buildable.

Question 28

Do you offer AI-specific consulting?

Accepted Answer

Yes. We help teams assess AI feasibility, recommend models, and shape realistic delivery plans, without the buzzword noise.

Question 29

Can I book just a single session to get advice?

Accepted Answer

Yes. You can start with a focused engagement to explore ideas or validate direction. No long-term commitment required.

Blogs

Customer Stories

DevOps Engineers

Embedded DevOps Engineers

DevOps Engineers who reduce friction and increase velocity

From pipelines to production, we match your DevOps stack

From your front end to your back end, we've got your stack handled.

DevOps Engineers Who Deliver, Not Just Support

We handle admin, HR, and IT—your engineers focus on uptime and velocity.

We handle the rest so your engineers can focus on building.

No upfront fees. No lock-in contracts.

Any particular stack?

The questions CTOs and founders ask.

Hear from our customers

What the difference feels like

DevOps Engineers

Embedded DevOps Engineers

DevOps Engineers who reduce friction and increase velocity

From pipelines to production, we match your DevOps stack

From your front end to your back end, we've got your stack handled.

DevOps Engineers Who Deliver, Not Just Support

We handle admin, HR, and IT—your engineers focus on uptime and velocity.

We handle the rest so your engineers can focus on building.

No upfront fees. No lock-in contracts.

Any particular stack?

The questions CTOs and founders ask.

01How do you manage time zone differences?

02How is Cloud Employee different from a recruitment company?

03Is there a minimum number of employees I need to hire?

04What if a developer doesn't perform as expected?

05Do I communicate directly with the developer working with me?

06How quickly can you scale my team if needed?

07What level of project management support do you provide?

08What does your discovery call process entail?

09How is Cloud Employee different from a freelancer platform?

10Can I visit your offices and meet my Cloud Employee/s?

11What do I get at the end of a product build?

12Can I bring my own designs or do you handle design too?

13What if I already have some code or a prototype?

14Do I need to manage the developers during the build?

15How long does it typically take to build a product?

16What happens after the product is launched?

17Can you build across web, mobile, and backend?

18Will the codebase be handed over to me?

19Do you offer fixed-price product builds?

20Can I add more features or change scope mid-build?

21What kind of consulting do you provide?

22How is this different from working with a dev agency?

23Do I need to know exactly what I want to build?

24Can you help me choose between different tech options?

25Do I need to commit to a build after consulting?

26How technical do I need to be to benefit from consulting?

27Can you help scope an MVP?

28Do you offer AI-specific consulting?

29Can I book just a single session to get advice?

Hear from our customers

What the difference feels like